Why an order is blocked

Some work locations require a conditional offer before an employment-check invite can be sent. Read the steps on this page.

Updated 2 of 7 in Ordering a check

Fair-chance rules in some places mean the product waits until you confirm a conditional offer.

Who it is for. Anyone who sees a message that the invite was not created.

  1. Read the sentence on the order screen. It names the work location.
  2. Confirm a conditional offer has been made, then send the invite again.
  3. A blocked row in a CSV does not stop the other rows.
The message is a product rule for that location. It is not a decision about the candidate.
The conditional-offer confirmation on the order form.
The conditional-offer confirmation on the order form.

Related: Order a check

Was this article helpful?