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Candidate experience

What the candidate sees, the identity check, and what to do when they are stuck.

3 articles

  • What your candidate sees

    The candidate opens one link, reads the disclosure and residence notices, signs, and enters a masked Social Security number.

  • Candidate identity verification

    Every invite opens a photo identity check. The result is stored only after a signed identity webhook, and two unsuccessful checks still allow submit.

  • Candidate is stuck

    If a candidate cannot finish, they can return with a one-time code, or you can send a new invite later.

Still need help?

Email support@prehirebadge.com and say which page you were on. Never send a Social Security number by email.

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