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  1. Help center
  2. Team and billing

Employer topics

  • Getting started5
  • Ordering a check7
  • Candidate experience3
  • Results and reports7
  • Adverse action8
  • Compliance and FCRA4
  • State and city guides6
  • Team and billing4
  • API, MCP and integrations5
  • Security and privacy3
  • Resources4

Candidates

  • For candidates7

Team and billing

Roles, the company profile, credits and packs, invoices, and refunds.

4 articles

  • Team roles and report access

    Owner, Admin, Hiring Manager, and Viewer roles, and who can open an employment report on the account.

  • Company profile and adverse-action sender

    Set the logo, adverse-action sender, default work location, and re-screen interval on the company profile.

  • Credits, pricing, and packs

    One employment check is $5. Packs are $45 for 10, $200 for 50, and $375 for 100. No subscription and no add-on.

  • Invoices, receipts, and refunds

    Download an invoice after a credit purchase. A credit returns when a check cannot be completed or is cancelled.

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