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Withdraw or cancel an adverse action

Withdraw cancels an open case and marks the candidate hired. It is available until the case is already finished.

Updated 7 of 8 in Adverse action

Withdraw closes an open adverse-action case when you decide to continue with the candidate.

Who it is for. Owners and admins.

  1. Open the report that has the case.
  2. Choose Withdraw. This works from any step that is not already finished.
  3. The case becomes cancelled.
  4. The candidate is marked hired on the account.
Withdraw is not available after the final notice is sent or after the case is already cancelled.
The adverse-action panel, before a case is withdrawn.
The adverse-action panel, before a case is withdrawn.

Related: Adverse action overview

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