Record retention and privacy

How an employment report stays on the company account, what happens to the Social Security number after the search, and how to ask a privacy question.

Updated 4 of 4 in Compliance and FCRA

The report stays with the company account. The full Social Security number does not.

Who it is for. An owner asking what is kept after a check, and a candidate asking what the employer can still see.

  1. People with report access can open a finished report from the dashboard.
  2. The full Social Security number is decrypted only for the screening call, then wiped. The last four digits can remain.
  3. Notices, receipts, and support email do not include that number.
  4. This launch does not offer a self-serve button that erases the company history. Write to support with a privacy question and leave the number out.

Do not send the number to support

Describe the page and the company. A privacy question does not need a Social Security number, a date of birth, or a copy of the report.
The documents that stay with the company account.
The documents that stay with the company account.

The Fair Credit Reporting Act is the federal statute for this kind of report. This article describes the product. It is not legal advice. See how SSNs are protected.

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